Terms Of Sale
Return Policy
As part of our commitment to you, AloeClear USA has established a 60 day return policy. If you are not satisfied with any of the products you purchase from AloeClearUSA.com, you may return the item/s for an exchange or refund if returned within 60 days of when you received the order. Please refer to the following terms and instructions in order to receive a full credit or refund.
1. Please email us at info@Aloeclearusa.com to start the return process.
2. Carefully pack up all product and merchandise being returned. Make sure to include all corresponding printed material, accessories, any gift with purchase items or samples that were associated with your purchase as well as the original packaging. If these items are not included with your return, you will not be eligible for an exchange or refund.
3. To ensure that your return package is received by AloeClearUSA.com, we recommend that you use a shipping method with tracking and insurance. You are responsible for shipping charges on the returned merchandise except in the case of mis-shipped product, defective merchandise or the goods were damaged upon receipt.
4. We regret that shipping fees are not eligible for credit or refund unless the original items were either shipped incorrectly by AloeClearUSA.com or damaged upon receipt of goods. All other shipping charges are non-refundable.
5. Full credit will only be considered on items which at least 75% of the product is remaining in the container. .
6. All returns are subject to inspection. Returns that do not meet the return policy criteria will not qualify for a refund and may be returned at the customer’s expense or destroyed or disposed of upon request.
7. Returned Product should be sent to:
AloeClear USA
4050 Lake Otis Parkway, Suite 107
Anchorage, AK 99508